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Sr Business Analyst
<p><span class="emphasis">It's fun to work in a company where people truly BELIEVE in what they're doing!</span><br>We're committed to bringing passion and customer focus to the business.</p><p></p><p></p><p><b>Job Title</b></p><p>Senior Business Analyst/Scrum Master</p><p><b>Company Code</b></p><p>GEG</p><p><b>Headcount Dept.</b></p><p>IT</p><p><b>Reports To</b></p><p>Manager, Business Analyst</p><p><b>Location</b></p><p>Unted States</p><p><b>FLSA Status</b></p><p>Exempt</p><p><b>Position Status</b></p><p>Full Time</p><p><b>Role Type</b></p><p>Independent Contributor</p><p></p><p></p><p></p><p><b>Job Summary</b></p><p></p><p>Cisive is a leading provider of compliant background screening solutions serving mid-market businesses, nonprofits, and healthcare organizations. This is a dual-function role for a sharp, collaborative professional who thrives at the intersection of analysis and agile delivery. You will serve as both the primary Senior Business Analyst and Scrum Master for a cross-functional team supporting our mid-market clients, driving clarity from discovery through delivery in a <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">compliance-sensitive,</span> regulated environment.</p><p><b>Duties and Responsibilities</b></p><p></p><ul><li>Partner with product owners and stakeholders to elicit, document, and validate business requirements <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">across Cisive’s background</span> screening workflows </li></ul><ul><li>Translate complex business needs into clear, actionable user stories, acceptance criteria, and process flows — with particular attention to FCRA compliance requirements </li></ul><ul><li>Conduct gap analyses, workflow assessments, and process mapping across screening product areas including criminal, verifications, civil, medical, MVR, and drug screening </li></ul><ul><li>Maintain a well-groomed, prioritized product backlog in collaboration with the Product Owner </li></ul><ul><li>Facilitate discovery sessions, workshops, and stakeholder interviews to align on scope and intent </li></ul><ul><li>Serve as a liaison between business stakeholders and the development team to ensure shared understanding </li></ul><ul><li>Define and track KPIs <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">and success metrics</span> for delivered features and solutions </li></ul><ul><li>Produce high-quality documentation including BRDs, process diagrams, data flows, and user journey maps </li></ul><ul><li>Support UAT by developing test scenarios, coordinating with QA, and managing stakeholder sign-off </li></ul><ul><li>Facilitate all scrum ceremonies: sprint planning, daily standups, sprint reviews, and retrospectives </li></ul><ul><li>Shield the team from external interruptions and protect sprint commitments </li></ul><ul><li>Track and communicate sprint velocity, burndown metrics, and team capacity </li></ul><ul><li>Coach team members on agile principles and continuous improvement practices </li></ul><ul><li>Identify and actively remove blockers, escalating impediments when necessary </li></ul><ul><li>Foster a psychologically safe, high-trust team environment rooted in agile values </li></ul><ul><li>Report sprint health and delivery progress to leadership and key stakeholders </li></ul><ul><li><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Continuously improve team</span> processes through retrospective action items and <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">experimentation </span></li></ul><p></p><p></p><p></p><p></p><p><b>Minimum Qualifications</b></p><p></p><ul><li>5+ years of business analyst experience </li></ul><p></p><ul><li>2+ years acting as a Scrum Master or agile lead </li></ul><p></p><ul><li>Strong proficiency with Jira and agile tooling </li></ul><p></p><ul><li>Experience writing user stories and BRDs </li></ul><p></p><ul><li>Exceptional facilitation and communication skills </li></ul><p></p><ul><li>Ability to manage competing priorities across dual roles </li></ul><p></p><p><b>Preferred Qualifications</b></p><p></p><ul><li>CSM, CSPO, or equivalent Agile certification</li></ul><p></p><ul><li>CBAP or PMI-PBA certification</li></ul><p></p><ul><li>Experience in regulated or compliance-sensitive industries (FCRA, background screening, or HR-tech (preferred)</li></ul><p></p><ul><li>Familiarity with process documentation tools (e.g., Confluence)</li></ul><p></p><ul><li>Background in SaaS or product-led organizations</li></ul><p></p><ul><li>Experience with Claude</li></ul><p></p><p></p><p></p><p><b>Working conditions</b></p><p></p><p>This job operates in a professional office environment or remotely. This role routinely uses general office equipment. </p><p></p><p><b>Physical requirements</b></p><p></p><ul><li>Ability to communicate clearly and exchange accurate information constantly.</li><li>Constantly operates computer, keyboard, copy machine, phone, and other general office equipment.</li><li>Ability to occasionally move objects up to 10 lbs.</li></ul><p></p>