Title: Content & Graphic Design Specialist Location: Remote - California Pay Range Minimum $70,000.00 Position Description: The Content & Graphic Design Specialist supports a wide range of marketing and communications initiatives for Goodwill of the San Francisco Bay, Goodwill of Central & Northern Arizona, and its affiliated entities. This role is responsible for producing high-quality visual and written content that elevates brand consistency, drives engagement, and supports organizational goals. The Specialist is hands-on in developing digital and print materials, including social media graphics, e-newsletters, and social media videos. Essential Duties and Responsibilities: •Design digital graphics for social media, email, websites, and internal platforms, ensuring all assets align with brand standards •Produce visual layouts for printed materials, including flyers, posters, signage, event collateral, and retail marketing materials •Develop and edit short-form video content for use on social media platforms and marketing campaigns •Design, build, and schedule email send outs, including layout, copy arrangement, and list management •Collaborate with internal stakeholders to gather content, refine messaging, and ensure communications are timely, accurate, and on brand •Partner with the social media team to brainstorm, storyboard, and plan content that highlights mission impact, community programs, and retail initiatives •Produce graphic assets optimized for each platform, ensuring visual consistency across channels •Contribute creative ideas for seasonal, campaign-based, or trend-driven content opportunities •Work with internal teams to support design needs for events, community engagement initiatives, and program communications •Assist in developing visual campaign concepts and executing multidisciplinary creative projects •Provide design expertise to staff across departments, offering guidance on best practices and proper use of brand assets •Manage multiple design projects simultaneously, balancing deadlines and stakeholder expectations •Maintain an organized digital asset library to support efficient creation and retrieval of design materials •Proactively identify opportunities to improve brand cohesion, streamline processes, and enhance the visual identity of the organization •Perform other design or content-related tasks assigned by the Director of Marketing & Communications Minimum Qualifications (Education, Experience, Skills): •3-5 years of formal graphic design experience; candidates will be asked to provide a portfolio of work examples •Video editing experience is required •Expertise in Adobe Creative Suite, Canva, CapCut, Adobe Premier or Apple Final Cut, and Microsoft software, with digital project management experience preferred. •Bachelor’s degree in Graphic Design, or related discipline is preferred •Strong storytelling ability and visual communication skills •Ability to communicate effectively and build trusted partnerships •Proven ability to self-initiate, lead design projects, and find creative solutions •Excellent communication, presentation, and organizational skills •Ability to pass a background check, as applicable Working at Goodwill is more than a job–it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers. Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program. Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment. Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay (“GCNA/GIMV/GSFB”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain “@goodwillaz.org” or @gimv.org” or @sfgoodwill.org, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV/GSFB please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website ( to learn how to report it.