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Virtual Call Center Outbound Sales & Lead Generation Representative - 100% REMOTE
Job Summary:
Fast track your Career while working from the comfort and convenience of your home.
TSD Global, A Movate Company is accepting applications for Work from Home Call Center Representatives.
We’re looking for motivated individuals to join our growing team as Outbound Leads Generation Representatives. In this role, you’ll connect with existing customers and their families on behalf of one of the nation’s largest insurance providers. Your primary responsibility will be to generate qualified leads and seamlessly transfer calls to licensed Insurance Agents.
As part of your career journey, you’ll also be cross‑trained to handle an outbound sales campaign, giving you the chance to expand your skills and support one of the most recognized brands in entertainment.
We offer:
- Competitive base pay with performance‑based incentives
- 100% paid virtual training
- Medical, dental, and vision insurance available after 90 days (for full‑time employees)
- 401(k) retirement plan
- $22 monthly internet stipend (for eligible employees)
- Free satellite radio service perks (for eligible employees)
- Work‑from‑home flexibility (must reside in approved states)
- Ongoing training and support to help you succeed
- Clear opportunities for career growth within a fast‑growing agency
- A collaborative, supportive team environment that values your contributions
Specific Job Responsibilities
- Make outbound calls to existing customers and their families.
- Engage customers in professional, courteous conversations to build trust and interest.
- Identify and qualify potential leads, then transfer calls to licensed Insurance Agents.
- Promote services through outbound sales campaigns.
- Maintain accurate records of calls, leads, and outcomes in the CRM systems
- Deliver sales (number of contacts, number of leads/conversions/sales, etc) results that meet client performance objectives.
- Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives.
- Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections.
- Adhere to operational processes, PCI compliance, client standards, and program standards.
Requirements:
- Must be a Texas, Indiana, Tennessee, Kentucky, North Carolina, South Carolina, Georgia, Alabama, Mississippi, West Virginia or Iowa permanent resident with tangible address verification
- Private and secure workspace at home free from background noise or distractions
- Minimum of 6 months experience in customer service, call center, or sales preferred
- Strong communication skills with the ability to engage diverse customers clearly and professionally
- Ability to listen actively, handle objections, and build rapport quickly
- Comfortable working with call scripts while adapting to customer needs
- Basic computer skills and familiarity with CRM or call management systems
- Goal‑oriented, self‑motivated, and able to work independently in a remote environment
- Prior work-from-home call center experience is a plus!
- Must strictly adhere to assigned work schedules and have no scheduling conflicts within the next 30 days
- Must be able to pass the background check and Drug Test
- Must complete a self-administered tech validation tool through Thinscale
Technical Requirements:
- Must provide your own Computer or Laptop
- Internet Connection - Direct wired connection: Minimum of 25mbps download and 10mpbs upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, no mobile broadband connections, no wifi-extenders and no Ethernet Wall Jack/Port). T-Mobile is not an accepted ISP
- Windows 11 Desktop or laptop current on all security updates (Macbooks or Chromebooks are not allowed)
- High-quality noise-canceling wired USB headset
- Dual Screen Set-up – a separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
- Webcam
- Hard Drive Storage: Free space – 7 GB usable
- Processor: Dual‑Core @ 3.0 GHz or better, or Quad‑Core @ 2.0 GHz or better, with a minimum of 4 cores and 4 threads.
- RAM Requirement: 8 GB
- Anti-Virus – Full versions of Windows Defender or Essentials
About Movate
Movate is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 12,000 full-time Movators across 21 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range.
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- Work from home
Application Question(s):
- Do you have a minimum of 6 months experience in sales, retail sales, restaurant sales (server with tip testimonials), call center with sales component, inbound sales or outbound lead generation for sales. Other sales experiences considered.
- Please provide your active email address for further communication
- Full‑time roles have limited availability. Training schedules may change without prior notice. Once a position is accepted, strict adherence to the assigned schedule is required.
Can you confirm that you have no scheduling conflicts and will adhere to the assigned schedule, especially during your first 30 days of employment? Please answer Yes or No.
- Please review the Technical Requirements listed in the Job Ad. Do you currently meet these requirements and have the necessary setup to proceed with your application?
- Are you a permanent resident of one of the following states: Alabama, Georgia, Indiana, Iowa, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas, or West Virginia?
Please answer Yes or No, as we can only move forward with candidates who permanently reside in these states.
Work Location: Remote
