[Remote] Account Coordinator

Note The job is a remote job and is open to candidates in USA. Airship is a company that partners with leading brands to enhance customer experiences through its AI-powered platform. The Account Coordinator role involves managing client accounts, optimizing campaigns, and collaborating with internal teams to ensure successful project delivery. Responsibilities Manage existing client accounts, campaigns and client requests Research existing clients’ industry/products to understand their needs and optimize campaigns for increased engagement on relevant channels (value proposition) Collaborate with internal teams of data analysts, content writers, creative designers and developers to ensure projects are met on time and successfully delivered Present deliverables and analyses to clients confidently and accurately Train alongside senior team members to develop an in-depth understanding of ASO principles and company best practices - previous ASO knowledge a plus, but not required Learn how outside factors (such as Apple Search Ads, Google Ads, traditional media, and more) impact organic ASO performance Manage and prepare result-tracking and reporting across relevant metrics for partners’ organic and paid marketing campaigns Retain clients and grow existing accounts for possible expansion of relationship Identify potential and strategic growth within existing accounts for Business Development Team to up-sell Skills Manage existing client accounts, campaigns and client requests Research existing clients' industry/products to understand their needs and optimize campaigns for increased engagement on relevant channels (value proposition) Collaborate with internal teams of data analysts, content writers, creative designers and developers to ensure projects are met on time and successfully delivered Present deliverables and analyses to clients confidently and accurately Train alongside senior team members to develop an in-depth understanding of ASO principles and company best practices - previous ASO knowledge a plus, but not required Learn how outside factors (such as Apple Search Ads, Google Ads, traditional media, and more) impact organic ASO performance Manage and prepare result-tracking and reporting across relevant metrics for partners' organic and paid marketing campaigns Retain clients and grow existing accounts for possible expansion of relationship Identify potential and strategic growth within existing accounts for Business Development Team to up-sell Versatile and strong communication, presentation, and writing skills Ability to communicate effectively and proactively with clients and internal team Ability to juggle multiple high priority projects and meet tight deadlines Thorough attention to detail and follow-through Excellent organization and project management skills Familiarity and solid working knowledge of Google Workspace (Docs, Sheets, Slides, etc) and Microsoft Office (Word, Excel, PowerPoint, etc) Ability to thrive with minimal direct supervision/management, but foresight and confidence to ask questions when needed Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn! Familiarity with the Mobile Industry and/or SEO, ASO Interest or experience in both iOS and Android apps and the mobile gaming space Benefits Competitive medical, dental, and vision insurance options for you and your dependents Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off Support for your overall wellbeing with mental health and wellness resources Employer-subsidized life insurance as well as short-term and long-term disability A digital-first work environment and a monthly stipend to support remote work Mentorship and growth opportunities to build skills and accelerate professional development Company Overview Airship has everything you need to get mobile-first customer experience right. It was founded in 2009, and is headquartered in Portland, Oregon, USA, with a workforce of 201-500 employees. Its website is https//www.airship.com/. Company H1B Sponsorship Airship has a track record of offering H1B sponsorships, with 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...