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Sr Revenue Cycle Analyst, First Shift, Full Time

June 25, 2026

Job Description

Provides technical and operational direction and support, defining, developing, and maintaining applications utilized in Patient Financial Services/Revenue Cycle areas in accordance with departmental standards and procedures. Work as a liaison with IS&T and third-party vendors to apply system functionality and upgrades, as well as testing and validation. Utilize reporting databases and application reporting structures to provide complex ad-hoc reporting for PFS/Revenue Cycle management and staff. Build, schedule, and maintain reports, including dashboard and trending style reports. Provide data extracts to internal customers and contracted businesses. Analyze the outcome of reports to maintain integrity and identify key strategic trends.

Responsibilities

Create and deliver reports and data extracts to meet business needs
Troubleshoot reporting issues and provide solutions to users
Maintain and update system reports, tables, and applications
Support third-party systems and act as a liaison with vendors
Test system updates and ensure applications meet requirements
Train and support staff on systems, tools, and processes
Document requests, issues, and resolutions in tracking systems
Serve as a subject matter expert for Patient Financial Services and Revenue Cycle
Configure system settings to optimize performance and functionality
Work with IT, vendors, and users to implement and improve systems
Facilitate meetings and communicate effectively with stakeholders
Manage user access, security, and audit requirements
Assist with system implementations, upgrades, and enhancements
Support project work, including timelines, updates, and issue resolution
Help prioritize workload and escalate issues when needed
Perform other related duties as assigned

Qualifications

Minimum Required: Associate's Degree - Info Systems or similar
Preferred Degree: Bachelor's Degree
Epic Hospital Billing and/or Epic Clarity Data Model (or current Epic equivalent) certification required.
Minimum Required: Willing to certify, license or graduate within 12 months 3 - 5 Years equivalent experience
Preferred: 6 - 10 Years equivalent experience

Required Skills and Knowledge:

Certification in Epic Clarity Data Model or current Epic equivalent.
Able to analyze and gather data requirements and modify and validate reports.
Strong organizational skills are required.
Capable of maintaining general knowledge of systems utilized and integrated within the organization.
Skilled in project process and facilitation of teams.
Critical thinking skills with attention to detail.
Effective oral and written communication skills.
Customer service orientation and ability to function as an effective team member.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...