[Remote] Strategic Account Manager, Residential

Note The job is a remote job and is open to candidates in USA. MRI Software is a leading provider of innovative software solutions for the global real estate industry. They are seeking a highly motivated Strategic Account Manager to develop and expand relationships with their most strategic customers in the Residential market, focusing on customer retention and identifying expansion opportunities. Responsibilities Developing and expanding relationships with MRI’s most strategic customers within a defined portfolio Driving customer retention, identifying expansion opportunities, and building executive-level relationships Ensuring customers realize measurable value from MRI’s solutions Partnering cross-functionally with Sales Engineers, Professional Services, Customer Success, Support, and Product teams to align customer priorities with MRI’s capabilities and long-term growth strategy Skills 5+ years of experience in strategic account management, enterprise sales, customer success, or relationship management within business products or services Bachelor's degree in business, marketing, or related discipline; or equivalent training and experience in business, sales, or account management Demonstrated track record of retaining and growing strategic customer relationships, identifying expansion opportunities, and meeting or exceeding account growth targets Proven ability to build trusted advisor relationships with senior stakeholders and executive sponsors Strong verbal and written communication skills with the ability to develop account plans, deliver executive-level presentations, and clearly articulate business value Demonstrated understanding of CRM systems, account planning tools, business applications, and the technology ecosystem used to support customer engagement and growth Must be open to travel as needed to support strategic customer meetings, executive business reviews, industry events, and account planning activities Ability to participate in onboarding, product training, and ongoing sales enablement programs upon hire is required Personal credit card, or functional equivalent, is required for business expenses, which shall be reimbursed pursuant to company policy Software, SaaS, or real estate industry experience preferred Company Overview MRI Software is a provider of innovative real estate software applications and hosted solutions. It is a sub-organization of GI Partners. It was founded in 1971, and is headquartered in Solon, Ohio, USA, with a workforce of 1001-5000 employees. Its website is http//www.mrisoftware.com.

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