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[Remote] Technology and Innovation - Business Analyst (Salesforce)

June 30, 2026

Note The job is a remote job and is open to candidates in USA. Riveron is looking for a dynamic Business Analyst to join their Salesforce team. The role involves serving as the primary liaison between business stakeholders and technology teams, driving Salesforce and Lead-to-Cash initiatives from discovery through deployment. Key responsibilities include requirements elicitation, business process analysis, solution design support, and user adoption coordination. Responsibilities Lead requirements gathering activities through stakeholder interviews, workshops, discovery sessions, and process mapping exercises Analyze and document current-state and future-state business processes, identifying opportunities for optimization and automation Elicit, document, and manage functional and non-functional requirements, business rules, data requirements, and process dependencies Develop business requirements documents (BRDs), user stories, acceptance criteria, process flows, use cases, data mappings, and solution documentation Manage and prioritize product backlogs in partnership with Product Owners and business stakeholders Facilitate requirements reviews and solution design sessions with business users, architects, administrators, and development teams Support Salesforce Sales Cloud, Service Cloud, CPQ/Revenue Cloud, and Lead-to-Cash processes including lead management, opportunity management, quoting, pricing, approvals, contracts, billing, and renewals Ensure proposed solutions align with business objectives, Salesforce best practices, and enterprise standards Develop test strategies, test scenarios, and business validation plans to ensure requirements are fully met Coordinate User Acceptance Testing (UAT), defect triage, regression testing, and release validation activities Validate Salesforce configurations, CPQ pricing logic, workflows, integrations, reports, dashboards, and business processes Maintain end-to-end requirements traceability from discovery through deployment Act as the primary liaison between business stakeholders and technical teams, facilitating communication, decision-making, and issue resolution Participate in Agile ceremonies including backlog grooming, sprint planning, demos, and retrospectives Support change management, user training, documentation, and adoption initiatives to ensure successful business outcomes Skills Bachelor's degree in Business, Information Systems, Computer Science, or related field 2-5+ years of Business Analysis experience supporting enterprise technology and business transformation initiatives 2+ years of experience supporting Salesforce implementations and enhancements Strong experience with requirements elicitation, process mapping, workflow analysis, business case development, and solution documentation Experience supporting Salesforce Sales Cloud, Service Cloud, CPQ/Revenue Cloud, and Lead-to-Cash business processes Knowledge of quoting, pricing, approvals, contract management, billing, renewals, and customer lifecycle management Experience creating user stories, acceptance criteria, process flows, wireframes, and functional specifications Familiarity with integrations, data migration, reporting, dashboards, and enterprise business processes Experience supporting Agile/Scrum teams and managing requirements throughout the software development lifecycle Strong stakeholder management, facilitation, presentation, and communication skills Experience coordinating UAT, defect management, release validation, and business readiness activities Strong analytical, problem-solving, and organizational skills with the ability to manage multiple priorities Experience with JIRA, Azure DevOps, Confluence, or similar delivery and requirements management tools Consulting or client-facing experience preferred Salesforce certifications such as Salesforce Business Analyst, Salesforce Administrator, CPQ Specialist, or related credentials preferred Benefits Full time roles are eligible for a full range of benefits including medical, dental, and vision insurance, 401(k) with company match, and PTO. A complete description of all available benefits can be found at Riveron's Benefits page at https//riveron.com/riveron-life/. Company Overview Riveron is a business advisory firm that offers professional consulting services for investors and operating organizations. It was founded in 2006, and is headquartered in Dallas, Texas, USA, with a workforce of 1001-5000 employees. Its website is https//riveron.com. Company H1B Sponsorship Riveron has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...